Business services revenue continues to grow in significance for all communication service providers. At the same time, business customers are aggressively being courted by non-traditional competitors that often use connectivity as a loss leader to sell other services. That means that simply maintaining the status quo is a risky business model. Communication Service Providers (CSPs) have to deliver richer services and entirely new offers to keep pace. 

Whether a CSP is focused on creating their own hosted UC solution or providing secure, resilient connectivity for Microsoft Skype for Business and Teams deployments, Ribbon has a solution. Choose discrete elements for the network core and enterprise edge or buy turn-key cloud services.  Our solutions enable Communication Service Providers to react to local market dynamics and integrate with existing network investments.

Business Services


Hosted UC

Business UC buyers expect a sophisticated client experience. Ribbon’s next generation of hosted unified communications clients, Smart Office, is the answer.


Edge Services

The Ribbon Next Generation Intelligent Edge is a broad portfolio of edge solutions that eases enterprise migration to cloud communications.


SIP Trunking

Replacing costly and complex legacy Time Division Multiplexing lines, SIP Trunking enables new service revenues with secure, scalable, and reliable solutions.

Service Providers Can Choose

Application Servers, C20 Softswitch and UC Clients to build a complete UC solution. Ribbon's Application Server is one of the most widely deployed in the world, it's in hundreds of service provider networks with almost 30 million seats sold. Deliver a compelling UC experience with Ribbon's Smart Office clients and collaboration rooms.  

White-labeled Unified Communication and Communications Platform as a Service (UCaaS and CPaaS) that's ready to deploy.  Ribbon's Kandy cloud is purpose-built for service providers with the right set of integration tools and processes to help providers compete with over the top competitors. It's backed by an experienced team of experts that provide deployment and go to market support.   

Microsoft Certified Session Border Controllers that provide secure SIP Trunks for Microsoft Skype for Business and Teams Calling (both premises-based and from the Office 365 Cloud).  Ribbon SBCs assure that providers don't miss the opportunity to provide communication services to organizations of all sizes that are replacing legacy PBXs with Microsoft Skype for Business and Teams Calling.

Intelligent Edge Services that optimize and manage hosted environments or SIP trunk connectivity.   Enabling service providers to proactively manage connectivity status and call quality; reducing support cycles and trucks rolls.  Ribbon's Intelligent Edge Services keep costs under control and improve customer satisfaction.   

SIP Trunking services (STaaS) that enable providers to deliver consistent trunking services across geographies inside and outside of their serving area. Enhance basic dial tone with Ribbon's value-added services.  Ribbon's STaaS solution includes self-service tools so customers can purchase and use trunks in minutes, not days or weeks.