Citizens Telephone Coop Testimonial - C15 Softswitch

Neil Bolt, Central Office Supervisor at Citizens Telephone Cooperative, shares his experience transitioning their telecommunications infrastructure to a more digital and VoIP-focused system. Neil explains how the move from a legacy Siemens EWSD switch to a modern setup with advanced support and services revolutionized their operations.

He discusses the smooth transition process, the initial challenges faced, and the critical support provided to overcome them. With this upgrade, Citizens Telephone Cooperative expanded their service offerings, including hosted voice products, SIP trunking, and unified communications. These advancements enable their business customers to integrate mobility, video conferencing, and screen sharing, supporting operations across multiple locations.

Neil highlights the ongoing partnership's value, emphasizing the importance of staying relevant in the industry with innovative services and reliable support. This forward-thinking approach has allowed Citizens Telephone Cooperative to not only keep pace but also lead in delivering cutting-edge telecommunications solutions.