Controlled Networks Testimonial for Stir/Shaken and Ribbon Analytics

Control Networks, a telecom company based in northern New Jersey and specializing in call center applications, has significantly enhanced its operations with Ribbon Communications' Call Trust solution. Ensuring accurate call delivery is a critical aspect of their business, and Ribbon’s solution allows them to digitally sign all calls, guaranteeing they reach their destination without interruptions or loss. Before adopting Ribbon, Control Networks tested over 10 competing products but found Ribbon's combination of advanced technology, robust reporting features, and industry expertise unmatched. Paired with Ribbon Analytics, the solution provides comprehensive reporting and insights, enabling Control Networks to track and analyze call delivery with precision. Ribbon’s reliable tech support and deep understanding of telecom challenges have transformed the relationship into a valuable partnership. With Ribbon, Control Networks can now offer their clients the assurance of seamless and dependable call delivery, cementing their reputation as a leader in call center communication services.