Secure Platform - Ongoing Support and Screening
Ironically, many legacy voicemail servers are deployed in security conscious enterprises, running legacy operating systems built with legacy software assets. These servers are left untouched even as millions are spent to secure similar assets. The reason? The reality is that many IT staff are unfamiliar with their operation so they are simply afraid to touch them. One has to hope that hackers are equally ignorant. Voicemail servers typically have access to the outside world (FTP, e-mail servers, web servers, dial tone, etc.). It's not usual to find a voicemail server that has notification services that traverse a data center's firewall yet it has not been upgraded in years, making it far more vulnerable to security breaches than other PBX elements. In addition, older software tends to have less stringent user policies for complex passwords and password aging, again creating greater risk. By contrast, Ribbon's IMM has regular software updates and undergoes rigorous security screening to meet Ribbon's standards and the stringent security requirements of many of IMM's existing customers.