Solutions for Multiple-System Operators (MSO)

Over the years, the multiple-system operator (MSO) landscape has proven itself to be quite dynamic. Residential triple-play once dominated revenue opportunities. Now operators are focused on aggressively reducing the operational costs of delivering services and turning their attention to new revenue-generating opportunities such as 4G/5G mobile.

Ribbon has multiple virtual/cloud-native solutions that MSOs can deploy to create new revenue streams, without disrupting their existing network. Additionally, we have the expertise to help transform your existing network to new cloud architectures. Ribbon is leading the way to help MSOs significantly modernize and transform their legacy networks for services agility and operational and business effectiveness.

Virtual, Cloud Native Solutions for your Core Network

When it comes to the evolution of real-time communications, we understand it is important to achieve a more flexible, software-defined, highly elastic way of building networks. Knowing that MSOs may begin this evolution at differing starting points, Ribbon has developed its solutions to support multiple migration paths to private and/or public clouds. These paths work in concert with your adoption plans for NFV, SDN, and the overall cloud infrastructure. To learn more about how to transform your core network to cloud-native architectures, visit:

Increase Revenues with Managed Service and Edge Service Offerings

As network infrastructure evolves, MSOs can leverage a full portfolio of physical or virtual products to extend their enterprise service offerings for SIP Trunking and UC security.  For a virtual CPE, or universal CPE deployment model, MSOs can give their enterprise customers the advanced network and security features without requiring them to invest and deploy dedicated network hardware.  

As part of our high-value services offering, Ribbon Communications helps MSOs optimize and manage hosted environments as enterprises adopt new technologies and transition to the cloud. Ribbon’s managed services solutions are used by leading service providers to effectively manage their customer’s transition to SIP-based real-time communications to achieve extraordinary business results.

Ribbon’s broad managed services portfolio includes market-leading solutions:

Identity Assurance - Robocall and Fraud Mitigation

What do your customers do when they receive a phone call from someone they do not know or a number they do not recognize? Perhaps they answer it, but far more likely they reject it, send it to voice mail, or just ignore it. In our current telecommunications world, everyone does this, because they are barraged by spam and robocalls and assume the worst – someone wants to pitch something I do not need or want, or this will be an attempt to defraud me.

With Ribbon Call Trust you now have a solution that you enables you to restore their trust in the phone. Even if you have an extension to the FCC requirement to implement STIR/SHAKEN, you still need to comply with the mandate to have an originating robocall mitigation program in place. With Ribbon Call Trust you can commit to your customers that you can meet the FCC mandate. In addition, you can add more value by being able to provide terminating robocall and fraud mitigation so your customers will be at much less risk from bad actors trying to get their private information or trying to prey on them with money scams.


Transforming Legacy Voice Services

Ribbon has the solutions for MSOs to modernize their existing legacy voice services network to all IP technology.  With an IP architecture, MSOs can offer new voice and multimedia services to their subscribers for additional revenue, as well as substantially reduce operating costs by footprint and power consump­tion reduction.  Ribbon’s solutions allow MSOs a seamless migration without affecting their subscribers.